INFORMATION TECHNOLOGY AND SYSTEMS

Technology Company Scales Global Proposal Excellence Through Strategic Partnership

Summary of Results

Since 2017, Shipley has partnered with this technology company's industry solutions division to transform inconsistent proposal operations into a high-performing global capability:

65%

in wins (FY25)

224 wins

worth $1.5B over three years

~20%

above industry win rate norms

4 countries

global team built from scratch

Shipley also funded and launched professional association chapters in two countries to grow local talent pipelines, benefiting both the client and the broader proposal profession.

Client Challenge

This technology company's industry solutions division struggled with inconsistent proposal quality, low win rates, and no dedicated proposal team to support global opportunities. They needed scalable expertise to professionalize their proposal operations while building internal capability across multiple regions and business lines.

The division had previously experimented with lower-cost competitors but found the results unsatisfactory. They returned to Shipley seeking a partner who could deliver both immediate results and long-term capability building.

Shipley Solution

Built a High-Performing Proposal Team from Scratch

Shipley deployed experienced proposal managers, writers, content managers, and graphics specialists who integrated seamlessly with operations across Costa Rica, Romania, India, and the United States.

Result:

A dedicated team that consistently delivers winning results and earns praise from leadership and stakeholders.

Delivering Under Pressure with Exceptional Quality

Shipley consultants manage complex proposals under tight deadlines while maintaining the responsiveness and quality leadership requires.

Result:

Leadership and key stakeholders consistently praise consultants' extraordinary support during high-stakes pursuits, including major state government opportunities.

Driving Efficiency Through Content Management

A Shipley consultant implemented and manages the division's content management platform, transforming how teams organize content, collaborate, and respond to requirements. Training sessions earned glowing feedback for clarity and impact on team readiness.

Result:

Faster turnarounds, streamlined workflows, and consistent quality.

Advancing Capabilities Through Continuous Innovation

Beyond day-to-day delivery, Shipley provides skills development including customized training on using and adopting AI for proposals, specifically tailored to integrate the client's AI tools into proposal workflows.

Result:

The division stays at the AI frontier, strengthening immediate proposal quality and long-term organizational capability.

What Makes the Partnership Successful

The partnership thrives on mutual trust, deep collaboration, and a shared commitment to excellence:

Deep institutional knowledge

of the division's business environment, stakeholder expectations, and proposal requirements.

Trusted partner approach:

Consultants function as integrated team members, not just external vendors.

Continuous quality investments

that speed up hiring timelines and enhance the team's professional growth and development.

Proven quality

that earns consistent praise from division leadership.

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